We are committed to safeguarding your privacy and operating in line with global data protection principles, including transparency, security, and user control over personal data.

1. Information We Collect

1.1 Account Information

When you create a Schedulr account, we may collect:

• Full name and email address
• Business details (company name, website, role)
• Login credentials (passwords stored in hashed form)

1.2 Connected Social Accounts

When you connect social media or messaging platforms, we may receive:

• Basic profile details (name, handle, profile photo)
• Page, profile, or channel IDs you authorize us to manage
• Post and message performance statistics (impressions, clicks, engagement)
• Access tokens provided by platforms via OAuth (never your raw passwords)

1.3 Content & Usage

• Posts, captions, media assets and scheduling information created in Schedulr
• AI prompts you enter for caption/image generation
• App usage data (features used, clicks, time spent, basic analytics)
• Technical data (IP address, browser type, device type, OS)

1.4 Billing & Payments

Payments are processed by secure third-party payment processors. We may store limited billing information such as:

• Billing name and address
• Invoice history and subscription details
• Last 4 digits and card brand (for reference only)

2. How We Use Your Information

2.1 To Provide and Operate the Service

• Authenticate you and manage your Schedulr account
• Allow you to create, schedule, and publish content
• Connect and manage your linked social profiles
• Provide analytics, reports, and dashboards

2.2 To Communicate With You

• Send transactional emails (alerts, errors, post statuses, security notices)
• Respond to support requests and feedback
• Send optional product updates or marketing (where permitted, with opt-out)

2.3 To Improve Schedulr

• Monitor performance and usage trends
• Debug, maintain, and enhance platform stability
• Develop new features and optimize user experience

2.4 Legal & Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety, and that of our users
• Prevent fraud, abuse, or misuse of the Service

3. Social Media Integrations

Schedulr connects to platforms like Meta (Facebook & Instagram), X (Twitter), LinkedIn, and others using their official APIs and OAuth flows.

• We only access accounts and permissions you explicitly authorize.
• We store access tokens securely and use them only to perform actions you configure (e.g., publishing posts).
• You can revoke Schedulr’s access at any time from the respective platform settings.

4. AI-Generated Content

Schedulr offers AI-powered features for content and image generation. When you use these features:

• Your prompts are securely sent to AI providers to generate the requested content.
• Generated outputs (text/images) are stored in your Schedulr workspace like any other content.
• We do not allow AI providers to use your prompts or content to train public models, where such controls are available.

You are responsible for reviewing AI outputs before publishing and ensuring they comply with applicable laws and platform policies.

5. Data Storage & Security

We use industry-standard technical and organizational measures to protect your information, including:

• Encrypted connections (HTTPS / TLS) for data in transit
• Encrypted storage for sensitive fields where appropriate
• Role-based access controls and internal security policies
• Regular monitoring and logging of system activity

No method of transmission or storage is 100% secure, but we work continuously to improve our security posture and follow best practices.

6. Third-Party Sharing

We share data only when necessary and with appropriate safeguards. We may share information with:

• Service providers such as hosting, analytics, payment processing, and email delivery
• Social platforms you connect and authorize for publishing and analytics
• Professional advisors (legal, accounting) under confidentiality obligations
• Authorities or regulators where required by law or to protect rights

We do not sell your personal data to third parties.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Object to or restrict certain types of processing
• Export your data in a machine-readable format where technically feasible
• Withdraw consent for non-essential processing where applicable

To exercise any of these rights, you can contact us at privacy@schedulr.in. We may need to verify your identity before fulfilling certain requests.

8. Cookies & Tracking

We use cookies and similar technologies to provide and improve Schedulr. These may include:

• Essential cookies – required for login, security, and core functionality
• Preference cookies – remembering your settings and preferences
• Analytics cookies – understanding usage patterns to improve the product

You can manage cookies via your browser settings. Some features may not function correctly if essential cookies are disabled. For more details, see our Cookie Policy.

9. International Data Transfers

Schedulr may process and store data on servers located in different countries. Where required, we implement appropriate safeguards (such as contractual protections) to ensure an adequate level of protection for your data in line with applicable laws.

10. Children’s Privacy

Schedulr is not intended for use by children under 13 years of age (or a higher age where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Data Retention

We retain personal information for as long as necessary to:

• Provide the Service and maintain your account
• Comply with our legal and regulatory obligations
• Resolve disputes and enforce our agreements

When data is no longer needed, we will delete or anonymize it in line with our retention policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you by email, in-app notice, or by updating the “Last Updated” date at the top of this page.

Your continued use of Schedulr after any changes become effective means you accept the revised policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

• Email (Privacy): privacy@schedulr.in
• Support: support@schedulr.in
• Company:OAW INFOTECH LLP, B-22, Bijnor - UP (246701)